OUR RETURN POLICY

PharmacyTrainer.com maintains a return policy for the protection of both the purchaser and our company. It is recommended that you read and understand this policy before you make your purchase, as both buyer and seller are bound by this policy.

The details of the policy are determined by the product class involved:

PharmacyTrainer PTCB Program Materials

PTCB EXAMINATION CDROM & PRINT MANUAL

UP TO 10 DAYS AFTER THE SHIPPING DATE - 100% Money Back Guarantee when returned undamaged in the original packaging. <original & return s/h charges are not refundable> RMA request must be made within 10 days of the shipment of your order. The returned product must be received at our warehouse within 20 days of the original shipment.

AFTER 10 DAYS PAST THE SHIPPING DATE - No returns are accepted other than replacement of a defective CDROM disk. <original & return s/h charges are not refundable>

PTCB WEB PROGRAM

UP TO 3 DAYS AFTER PURCHASE DATE - 100% money back Guarantee

AFTER 3 DAYS PAST PURCHASE - No refund given

Other Books & Products

UP TO 10 DAYS AFTER THE SHIPPING DATE - 100% Money Back Guarantee when returned undamaged in the original packaging. <original & return s/h charges are not refundable> RMA request must be made within 10 days of the shipment of your order. The returned product must be received at our warehouse within 20 days of the original shipment.

AFTER 10 DAYS PAST THE SHIPPING DATE - No credit will be given if a request for RMA has not been made within 10 days.

All returns must be accompanied by a Returned Mercandise Authorization (RMA) number.

In order to receive an RMA, You may email sales@pharmacytrainer.com